We are pleased to invite you to participate in the 2nd international conference on Serviceology (ICServ2014). ICServ2014 will be held from October 14 to 16, 2014 in Yokohama. The main goal of this conference is to provide opportunities for the researchers from academia and industry to share the latest technologies, methodologies, and case studies toward co-creation of services in a sustainable society.

What's New

2014.7.29  The conference program is now available.
2014.1.8  Call for Papers is announced.

Topics Include, but are not limited to the following topics

・Data assimilation & human modeling
・Healthcare services
・Mechanism design for services
・Regional development & policymaking
・Service innovation and design
・Tourism & hospitality
・Product Service System (PSS)
・Service robotics
・Enhancing service analysis and
   testing with VR/AR/MR
・Context-based services
・Psychology & Neuro-aided design
・Service economy and productivity
・Service management & marketing
・System design and management
・Public & urban services
・Service theory
Contact information 
For further information, 
please e-mail to  icserv-info@ml.keio.jp